Education Process as a Service (EPaaS)

We manage the heavy lifting for you.

Education Process as a Service (EPaaS) is the engine that powers your educational offerings through our best-in-class business processes and communication tools enabled by our curated technology ecosystem, giving you smart growth.

For more than a decade, universities have accelerated their online program results using Elsmere Education’s proven processes and systems as part of its Online Program Enablement (OPE) solution. Now, Elsmere is delivering these core success drivers in a subscription format called Education Process as a Service (EPaaS). This empowers institutions like yours to use EPaaS as the foundation for all your marketing, recruiting and retention activities for non-traditional students. Our flexible EPaaS solution integrates with your existing staffing model and scales to meet your needs. You can leverage our team or yours or a mix. The choice is yours. 

We’ve Heard Your Frustrations! 

Do you have systems and processes in place to serve the unique needs of non-traditional students and online adult learners? Most universities do not. We’ve heard your frustrations and developed a powerful solution for serving online adult learners. Here are common challenges among university leaders that EPaaS can help solve: 
  • Requirement to use campus systems built to serve traditional residential students
  • Lack of access to best-in-class CRM platform
  • Limited visibility into prospective student pipelines
  • Inability to reconcile enrollment results with marketing investments
  • Reliance on manual workflows to execute and monitor the student journey
  • Burdensome procurement processes that slow access to emerging technologies 

Key Benefits of EPaaS:

  • Designed for Higher Education: Elsmere Education stands apart from conventional Business Process as a Service (BPaaS) or business process outsourcing firms by dedicating 100% of our focus to higher education.
  • Smart Growth: Our EPaaS approach allows you to drive institutional growth with your own staff – without paying for any resources or services you don’t benefit from. Our solution is configured to your specific needs, ensuring you get the most out of your investment.
  • Minimum IT impact: To ensure your success, we have built training into the solution and offer seamless integration services with your critical internal systems, such as your Learning Management System (LMS) and Student Information System (SIS). So, there is minimal impact on IT.
  • Extensive Partner Support: We offer our partners comprehensive technical and administrative support around the clock. Our 24-7 partner hub houses all the necessary resources to ensure our partners are set up for success.
  • Seamless & Fast Implementation: We’re committed to improving your business processes and operational efficiency in as little as 12 weeks. 

Tech Ecosystem + Integrated Processes 

We combine our integrated Student Experience Platform, Elsmere Insights, and our Enterprise Integration Layer to create a single vendor instance and a seamless experience for your staff, prospective students, and current students.  

Student Experience Platform

Anchored in the world’s #1 CRM, we combine powerful communication tools to serve adult and lifelong learners across the entire lifecycle.

Elsmere Insights

Empowers you with 360-degree visibility, 365 days a year across the entire student lifecycle. Benefit from real-time business intelligence, marketing metrics, and full-funnel conversion data.

Enterprise Integration Layer

Equips you with seamless integration between our Elsmere Experience Platform and your marketing activities, applicant tracking, student information, and learning management systems.

Driving Efficiencies and Cost Savings with EPaaS 

Simply put, EPaaS enhances efficiency, reduces costs, and yields improved outcomes. Let’s delve into the details.

EPaaS  Set Up

Combines 40+ technology products within a single ecosystem.

Simplicity and savings through a single partner procurement process.

Minimal requirement of in-house IT resources.

Implementation in as little as 12 weeks.

EPaaS  ongoing

Increased staffing efficiencies and ability to handle more students.

Continuous process improvements and tech enhancements prioritize student outcomes.

Single point of contact and best-in-class training support model.

Supplement existing technology staff while enhancing information security.

Smart Growth = Smart ROI 

Discover how Elsmere Education’s EPaaS solution can revolutionize your institution’s impact in growing your educational offerings. Unlock the potential to broaden access to your higher education offerings, enhance operational efficiency, and maximize your Return on Investment (ROI).

Contact us today to learn how EPaaS can manage the heavy lifting for your institution.